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I am using hdfc dmat account for 3 yrs but there is no changing in any activity e.g portal hanging when market floating good or bad , no prompt customer support , hidden charges.. every month charges amount without any sms or insx rs 50, rs 80 rs 30 without any reason, using after 3g there portal did not works when ever sudden your intraday security goes 1% up or down portal will hang.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Average
Overall Experience - Very Poor