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1 Comments

1. Ashok   I Like It. |Report Abuse|  Link|October 19, 2011 1:26:45 PMReply
The website does not work in multiple browsers. The trading interface is very unintiutive.

Additionally - the downtime for this trading site is very high. They started an upgrade on Monday 17 Oct 2011 - and its still down today 19 Oct 2011.

72 HOURS of downtime is completely unacceptable for a paid service. Even "Free email services" are never down for more than a few hours, its appalling that a critical service of this sort is down for days. It just reflects on the state of the company's management and philosophy of negligence.



Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor