The website does not work in multiple browsers. The trading interface is very unintiutive.
Additionally - the downtime for this trading site is very high. They started an upgrade on Monday 17 Oct 2011 - and its still down today 19 Oct 2011.
72 HOURS of downtime is completely unacceptable for a paid service. Even "Free email services" are never down for more than a few hours, its appalling that a critical service of this sort is down for days. It just reflects on the state of the company's management and philosophy of negligence.
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Additionally - the downtime for this trading site is very high. They started an upgrade on Monday 17 Oct 2011 - and its still down today 19 Oct 2011.
72 HOURS of downtime is completely unacceptable for a paid service. Even "Free email services" are never down for more than a few hours, its appalling that a critical service of this sort is down for days. It just reflects on the state of the company's management and philosophy of negligence.
Ratings:
Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor