1Your customer care number say say add local code, but after dialing it asks for STD call to Mumbai adding 022 and kepp wait for ages . Why can you not provide Toll free ? 2. You new web site is Horrible , Looks like few Colleage fresher have designed ? Spend some money hire good people , who know what is called user experience and usability. even looking for account number is difficult in new site 3. Your Trading charges for Intra day are higher
Ass over all it better to close your accoub switch to other,
Ratings:
Brokerage - Below Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Below Average
Hi..... in case if you not able to get through there helpline number you may use Chat assistance facility, its quite helpful and convenient enough. Further, i''m quite happy & satisfied trading with HDFC securities, with their trading portal also brokerage charge is comparatively similar with other leading firms
2. You new web site is Horrible , Looks like few Colleage fresher have designed ? Spend some money hire good people , who know what is called user experience and usability.
even looking for account number is difficult in new site
3. Your Trading charges for Intra day are higher
Ass over all it better to close your accoub switch to other,
Ratings:
Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average