Feedback Message Board

1. They appoint an advisor for you, who keeps changing every 3-4 weeks. Along with your old advisor, you also lose a chunk of your investment due to the trade decisions.
2. I had 5 advisors in a timeframe of 8-weeks
3. They convince you that their call is very good and communicate ONLY the scenario if it turns positive and not the other end.
4. They will make you pledge all your transactions/equities to have more margin for themselves and earn the pledge/unpledge charges.
5. Heavy brokerage charges and no relief in the same, better go with Zerodha
6. Advisors do NOT trade based on your risk appetite, but they do just to meet their targets/goals etc.
7. Even after having heavy losses, they convince that they have a good trade and get confirmation. Once losses are done, the advisor gets changed.
8. Their system works well when you have to add funds. However, when you try to withdraw the idle funds, you will NEVER get the OTP neither on email nor phone number
9. Too many calls from multiple folks - to activate segments, to attend webinars - sometimes on same day with knowing that we are already in connect with their advisor. It should be a single point of contact for us and not multiple folks.
10. Tried few of their recommendations but did not go well

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor