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Actually Motilal Oswal (MO) has too much of superiority complex. Their each staff feels they are the Chairmen of the Company. I was sad after opening the PMS account with MO about 3-4 years back, but that time their MD was a decent professional guy (who now resigned) and he helped me. During my recent one incidence of their webinar I attended and then the MOSL team were messing up with NRI investment process etc., I once again had to go to their MD as their team including senior mgmts were passing bug to one another. Shockingly this new MD did not even bothered to revert of help or directed my case to someone within MOSL. He is useless. In MOSL, once you have a RM (in my case my broker) they simply say that I can not contact MOSL directly. I had PMS through a broker who is MO's agent, so now no matter whichever new investments I want to do thru MO, I have to use that same agent. I must contact MO through same agent / broker. Is this sensible? May be some one has problem with broker too! Believe me they are Ok to lose the business, but not ready to support customer. So finally I had to drop that investment plan. All big talks in webinars, but when time comes to give services they are fuuuuuuuusssssss.

Thats true. I had bad experience . How to raise complaint against them. Can any one advice