I have still not received any calls from them. I guess they just send out system generated message without any intention of resolving the issue. I am closing down the accounts in Motilal Oswal and start trading on my own with low brokerage houses like either Upstock, Zerodha. Why should we let them make money out of our losses. Once the customer base starts eroding they will learn the lesson. Guys i also request you to close down your accounts if you have the same opinion like me.