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I opened account with 5paisa.com because of low brokerage offered, but after joining I found that the services provided by company are very poor.
The only number of customer services is always engaged and waiting time is 15-20 minutes, there is no relationship manager to solve problems and there is no other way to solve problems except mail which is never read and answered. Every time for any querry one has to wait in queue for operator to come on line and thereafter for every querry customer is put on hold and at the end after waiting for another 15 minutes he is told that the request has been sent to the concerned dept and will be informed on receipt of information. There is no redressal or grievances cell which reflects unprofessional attitude of company
There are descripinancies in holdings which deny an opportunity to trade at best price and time and resolving the problem through customer services is too cumbersome .
This happens often and It appears that these mistakes are either made deliberately or due to lack of knowledge or carelessness.
It has been a bad experience in dealing with 5paisa capital market.

I opened account with 5paisa.com because of low brokerage offered, but after joining I found that the services provided by company are very poor.
The only number of customer services is always engaged and waiting time is 15-20 minutes, there is no relationship manager to solve problems and there is no other way to solve problems except mail which is never read and answered. Every time for any querry one has to wait in queue for operator to come on line and thereafter for every querry customer is put on hold and at the end after waiting for another 15 minutes he is told that the request has been sent to the concerned dept and will be informed on receipt of information. There is no redressal or grievances cell which reflects unprofessional attitude of company
There are descripinancies in holdings which deny an opportunity to trade at best price and time and resolving the problem through customer services is too cumbersome .
This happens often and It appears that these mistakes are either made deliberately or due to lack of knowledge or carelessness.
It has been a bad experience in dealing with 5paisa capital market.