Feedback Message Board

Brokerage of .35% for deliver and .05% for intraday. But for stocks less than Rs. 100 price, for intraday brokerage is 5 paise. So if you buy 1 share of Rs. 20, your intraday brokerage is 5 paise and not 0.05%. 5 paise on Rs. 20 i.e. .25% intraday is too much. And if you bought shares like Dr. datson labs which are good shares but price of Rs. 5 or 6, then intraday brokerage become .05paise/Rs. 5 = 1% !!!! Height is that they dont communicate this to the customers.

Website is very slow during the market opening hrs and market closing hrs.

Initially there were polite enough to respond on chat or email, but slowly they dont reply actively on chat also. As website dont work that effectively, so if you want to place order by chat, specially for squating off your intra day trade, they are not that active and serious to take a timely action.

They have no information of how to check ipo allotment status and instead say that "you will received sms once allotted"!

In case of divestment sale of shares of REC they were not aware of at what bid price is currently bid going and so at what bid price should one apply. They infact insisted that you apply on starting range of 315 only. And the finally the cutoff was 333!!!

They dont communicate if any right issue comes up, even if shares of that company are there in your portfolio.

Besides, they dont give recommendations for short term or intraday ( only 2 - 3 in 6 months).

And most importantly, they dont track your portfolio. Many of my shares fell 40% or more from peak, but no intimation and no info from their side.

So, if everything I have to manage myself then why am I with them? I should instead choose a discount broker so that atleast I will on brokerage and all this headache too as I will be knowing in first place that I have to do everything on my own.

Total loss becaof there negligence : around Rs. 1 Lakh 60 Thousand and that too when my input capital was only around 6 Lakhs.

I agree with you. I have also lost around 20000 becaof there negligence.