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I had tried 24 brokers, Sharekhan was my 2nd Broker amongst 24. Why I continued to try new brokwers was just becaof higher brokerage with Sharekhan. But there were number of problems with other brokers and as such I found that inspite of higher brokerage, Sharekhan was worth continuing and I am with them Since 2001. Regarding their services in transactions or technical support either from Branch or their HO, I never had such quality and prompt service from anywhere else, as compared to Sharekhan. Even on holiday, once I got prompt service from their Branch office. Eventhough, there is still enough room to improve their s/w and other related issues, I find the Sharekhan is best. Regarding higher brokerage, I have now opted for refundable advance brokerage system, whereby now I am enjoying reduced brokerage.