Feedback Message Board

These fraudsters operated through my account without me giving a concent to trade from my account and lost all the money. Even after raising the complaint multiple times, they did not stop trading from my account. After reaching their management and everyone they ensured they would get all the money lost reimbursed. This was in early 2014. After which I tried to reach their customer service team only to receive no response from them. I thought I'd leave it and instructed to close the account if they could not help me. I received a bill asking for some charges and when I shared the mail which I sent in 2014 asking for a resolution, they first tried to reach me and asked me to go to the nearest branch and close the account. And when I asked them to first reimburse the amount they are giving some stupid responses without even checking the real issue. Utterly mismanaged company. Malpractices are very common to them. Never consider using these crooks.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor