Feedback Message Board

I have been Sharekhan's customer since 2006-07 time frame. Of late they have started cheating and try to extract money from you in the form of penalty and other ways. I specifically want to highlight two points,

1. When we transfer amount from our bank account to Sharekhan amount, the transaction goes through fine with out any errors. But amount doesn't appear in the Sharekhan's account (it's suppose to appear immediately). They keep it till end-of-business day and revert it back. If we call customer care they just say "we are sorry as there was some technical problem" money will refunded by EoD"..... this is happening quite frequently.
Just think, they might be doing this to many customers, free money for one day at least.

2. They some how create a situation that you end up having a -ve balance and then impose patently on that.

Their customer service is of no use, they are arrogant and have no powers to solve issue favoring customers.

Stay away from this DMAT provider.


Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average