one is customer service is not proper wait time more than 5 min. and if they don't have an answer they just simply cut the line, some are arrogant and argue or don't answer properly...but Zerodha did not even attend the call even through mail they had an RM who is also now unavailable to contact them is very difficult. Report & Analysis: Dhan- you can't see or take printouts. Do you need to send mail?? Zerodha- you can but not much information
Ratings:
Brokerage - Average Account Maintenance Fees - Above Average Website Usability - Below Average Research Capabilities - Above Average Customer Service - Very Poor Overall Experience - Below Average
Report & Analysis:
Dhan- you can't see or take printouts. Do you need to send mail??
Zerodha- you can but not much information
Ratings:
Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Below Average
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Below Average