Customer care service IVR based. Not option to talk to customer care executive. Customer care team is not well trained to handle payin , payout and funds dr/credit not recd related queries. No proper response / dealy in customers complaints email.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Above Average Research Capabilities - Average Customer Service - Very Poor Overall Experience - Very Poor
Ratings:
Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor