I found the customer query replies are tricky. they dont read the question correctly, sometimes. also when they reply to a query, and if we further ask a query in reply to that first email from them, not sure they bother to read and reply. i never remember they replied to such continuous of previous communication.
also when they reply to a query, and if we further ask a query in reply to that first email from them, not sure they bother to read and reply. i never remember they replied to such continuous of previous communication.
very slow and strange way of responding.
???