@sandyshores Drop a mail to any one of these mail address as per your location. Also put your account holding branch email address in cc
https://sbi.co.in/web/customer-care/citizens-charter/addresses-and-helpline-nos-of-grievances-redressal-cell-at-local-head-offices
Last time for vibhor steel my fund was not released, hence i dropped a grievance mail. And my amount was unblocked with the below note
Dear Sir/Madam,
Thank You for Banking with us. Customer Care Case: 395438288 for GENERAL BANKING - BRANCH RELATED - NO SIGNAGE has been Resolved. In Caste of any further queries please contact our Customer Care Team or visit your nearest Branch.
Please find the resolution below:
Thank you for contacting us. We would like to inform you that the issue is escalated to the branch & the hold is removed on 21.02.2024. Issue resolved. We are happy to serve you and assure our best services.
Please help us to serve you better by providing your valuable feedback by visiting the given link https://crcf.sbi.co.in/ccf/home/CRMChannelFeedback?CaseID=395438288&TxnDate=22-02-2024 or call on our Toll Free Numbers 1800 2100 or 1800 1234. The feedback may be provided within 7 days. No personal information would be captured.
This is a System Generated Email, Please Do Not Reply
Thank you,
SBI Bank Customer Care