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TradeSmart Complaints

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TradeSmart is a Mumbai-based broker offering discount brokerage services in stock, commodity and currency trading segments. TradeSmartFintech Securities Ltd, formerly registered as VNS Finance & Capital Services Ltd; is a traditional brokerage company incorporated in 1994 to offer brokerage services to Indian Stock, Commodity & Currency market investors and traders through franchisees and sub-brokers. TradeSmart offers trading in NSE Cash, NSE F&O, NSE Currency derivatives, BSE Cash, MCX Commodi...

Complaint against TradeSmart Broker

TradeSmart brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the TradeSmart customers. The TradeSmart complaints report analyzes the TradeSmart online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against TradeSmart broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The TradeSmart complaint no. report also provides TradeSmart’s number of active clients. This shows the growth of the broker year on year.

TradeSmart Complaints

Exchange	Financial Year	Total Complaints	Active Clients
NSE	2024-25	4	28,408
BSE	2023-24	2	9,219
NSE	2023-24	13	28,623
NSE	2022-23	4	37,203
NSE	2021-22	4	44,826
BSE	2020-21	1	3,933
NSE	2020-21	19	36,808
NSE	2019-20	6	24,999
NSE	2018-19	11	21,722
BSE	2017-18	1	5,873
NSE	2017-18	12	19,469
NSE	2016-17	6	11,995
NSE	2015-16	5	9,644
NSE	2014-15	7	7,542
NSE	2013-14	4	4,223

TradeSmart complaint at NSE

	2024-25	2023-24	2022-23
Active Clients	28408	28623	37203
Complaints	4	13	4
Resolved through the exchange	3	13	4
Non actionable	0	0	0
Advised / Opted for arbitration	0	0	0
Pending for redressal with exchange	1	0	0
No. of arbitration filed by clients		0
Decided by arbitrators in favour of the clients		0
Decided by the arbitrators		0
Pending for redressal with arbitrators		0

TradeSmart complaint at BSE

	2023-24	2020-21	2017-18
Active Clients	9219	3933	5873
Complaints	2	1	1
Resolved through the exchange	2	1	1
Non actionable	0	0	0
Advised / Opted for arbitration	0	0	0
Pending for redressal with exchange	0	0	0
No. of arbitration filed by clients	0	0	0
Decided by arbitrators in favour of the clients	0	0	0
Decided by the arbitrators	0	0	0
Pending for redressal with arbitrators	0	0	0

Note:

* Including against its sub brokers, authorised persons, employees, etc.
** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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