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SBI Securities Complaints

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SBICAP Securities Ltd (SSL) is the stock broking arm of the State Bank Group and a 100% subsidiary of SBI Capital Markets Ltd. SSL is a full-service stock broker. Founded in 2006, the company's services include Institution Equity, Retail Equity, Derivatives, Broking, Depository services and Third Party Distribution products. They also provide online trading services to investors & traders. SBI Smart is the flagship trading platform of the company. The portal allows both Resident Indians and N...

Complaint against SBI Securities Broker

SBI Securities brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the SBI Securities customers. The SBI Securities complaints report analyzes the SBI Securities online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against SBI Securities broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The SBI Securities complaint no. report also provides SBI Securities’s number of active clients. This shows the growth of the broker year on year.

SBI Securities Complaints

Exchange	Financial Year	Total Complaints	Active Clients
NSE	2024-25	27	966,099
BSE	2023-24	51	287,531
NSE	2023-24	212	891,155
BSE	2022-23	47	198,031
NSE	2022-23	234	516,083
BSE	2021-22	22	140,251
NSE	2021-22	250	635,384
BSE	2020-21	4	130,947
NSE	2020-21	187	329,099
BSE	2019-20	17	130,643
NSE	2019-20	74	249,924
BSE	2018-19	12	84,317
NSE	2018-19	50	209,567
BSE	2017-18	47	135,809
NSE	2017-18	102	213,616
BSE	2016-17	11	71,934
NSE	2016-17	88	169,345
BSE	2015-16	31	48,871
NSE	2015-16	78	125,828
BSE	2014-15	27	39,827
NSE	2014-15	116	113,810
BSE	2013-14	23	350,332
NSE	2013-14	92	68,328
BSE	2012-13	21	274,423
NSE	2012-13	52	275,515
BSE	2011-12	32	194,476
NSE	2011-12	68	189,129

SBI Securities complaint at NSE

	2024-25	2023-24	2022-23
Active Clients	966099	891155	516083
Complaints	27	212	234
Resolved through the exchange	9	206	203
Non actionable	0	5	11
Advised / Opted for arbitration	0	1	1
Pending for redressal with exchange	18	0	19
No. of arbitration filed by clients	0	8	8
Decided by arbitrators in favour of the clients	0	7	5
Decided by the arbitrators	0	3	3
Pending for redressal with arbitrators	0	1	3

SBI Securities complaint at BSE

	2023-24	2022-23	2021-22
Active Clients	287531	198031	140251
Complaints	51	47	22
Resolved through the exchange	50	43	22
Non actionable	1	6	6
Advised / Opted for arbitration	0	2	0
Pending for redressal with exchange	0	4	0
No. of arbitration filed by clients	0	0	0
Decided by arbitrators in favour of the clients	0	0	0
Decided by the arbitrators	0	0	0
Pending for redressal with arbitrators	0	0	0

Note:

* Including against its sub brokers, authorised persons, employees, etc.
** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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17 Comments

17. BISHNU PRASAD NAYAK

| Link|February 8, 2022 2:25:16 AMReply

My ID is pq168653. I don't know about this . A bank employee mis guide me . And told me I am processing your loan and open this account. Now it deducted my account balance . Noone will be give full information how I get information about this . Otherwise I will file a police complain on SBICAP and that bank employee.

17.1. Veda

| Link|September 11, 2022 12:41:43 PM

Yes SBICAP is very famous for cheating customers like this. I am also a victim of such thing. On top of this they have made the procedure to close the account very complicated.

16. Namita Banerji

| Link|January 19, 2019 3:09:54 PMReply

I purchased 25 TCS shares on 14th Jan,2019 and paid a sum of Rs 45,600 to the SBI Securities officer Mr Salim with PBB,11,Sansad Marg Branch as demanded by him through C/N:509875 dated 15/1/2018 towords the cost of the shares including all charges. The checque amount was subsequently debited to my account on 17th Jan,2019. I also sold 22 nos of HDFC GOLD EX TRD FND(INF179K01CN1) for a sum of Rs 64,531 on 15/1/2018. A sum of Rs 18,502.13 ` credited to my account on 17/1/19 which is much less than the amount of RS 64,531 which was expected.IS THIS THE WAY YOU ACT HOLDING OUT FUNDS TO YOUR ADVANTAGE! I am surprised. This is very unfortunate. Please correct it immediately.
Namita Banerji
NDRONO74(Trading Account)
S/B A/C No: 10818626741( related bank account)

16.1. Anil Kumar maheshwari

| Link|January 3, 2022 10:54:07 AM

Anil Kumar maheshwari
ESI118269
I want to close my demat account immediately
But nobody is taking care at SBI cap
PL help me in closing account

15. KV SREERAMA

| Link|November 9, 2021 11:18:13 AMReply

I have submitted share certificate of BIL Continental Limited 300 shares on 22/9/2020 for demat with SBICAP Securities. Till it is in pending. what to do don't know, only request mail on asking status is going from my end, No reply.
SBICAP Securities says it is rejected and pending with RTA, waiting for share certificate. ISBICAP deducted 5 times Demat Charge for same share certificate.

14. Om prakash soni

| Link|November 7, 2021 9:03:44 PMReply

My client code is 80444769 and name omprakash soni my account is suspended and i have given application to reopen the account in july 21 and approached to various persons but still account is closed. Please reopen the client id

13. santosh dharman

| Link|October 13, 2021 3:09:38 PMReply

my client code is : esi300836, iam unable to operate my account.
the message says that account is suspended.
i tried reaching out to them, but no response.

12. s v chellakumar

| Link|October 4, 2021 5:42:04 PMReply

i am not getting sbismart

11. Manoj M

| Link|April 10, 2020 11:06:14 AMReply

I am residing in trivandrum (kerala) started my trading account in Sbi Cap Securities on 30th Dec 2019. Now from the month of March I got Debit intimation in my trading account frequently. First time I got Rs 43,000/- and recently Rs 21,664/- debit intimation. As a starter in this field I discussed with Sbi Cap security officer Mr Deepu from SBI CAP SECURITIES , Sasthamangalam branch, Trivandrum, he told me that clear the debit as soon as possible otherwise sbi will trading your shares which you have. I have no pending debit in my trading account till date. I am so upset to see such type of messages from SBI like reputed organisation. So please help me to find the real issue behind my trading account. I shall ever be grateful to you.

Client code 32006006

11.1. Anand

| Link|September 29, 2021 3:19:51 PM

Same here..
Please share your course of actions against sbi cap securities
Regards.

10. B V SRINIVASA RAO

| Link|May 1, 2020 11:22:00 AMReply

I NOTICED THAT 20 IN NO. SBICARDS SHARES ARE MISSING FROM MY FORTFOLIO A/C-63549583.WHAT IS THE REASON. IF YOU STEAL THE SHARES FROM CLIENTS I AM GOING TO FILE A POLICE COMPLAINT AGAINST IF MY SHARES WERE NOT RETURNED INTO MY D MAT ACCOUNT.YOU ARE HARASSING THE CLIENTS AND CAUSING MENTAL AGONY FOR ME. MOREOVER YOU ARE CHARGING EXHORBITANT BROKERAGE CHARGES. USELESS SERVICE PROVIDER.

10.1. Anand

| Link|September 29, 2021 3:18:22 PM

Same here..
Please share your course of actions against sbi cap securities.
Regards

9. Vandana Ghatkar

| Link|August 30, 2021 10:36:52 AMReply

Inspite of continuous follow up from last six months with various person , my account issue has not been resolved . No proper response from customer care.....My share and money has been blocked . I cannot bye or sell the stock ..
I cannot do the trading . And there no clue how to approach the top level....management ......
Can anybody guid us , how to deal with SBI security ?

9.1. Anand

| Link|September 29, 2021 3:15:40 PM

Same here.. please share your course of action against sbi cap

8. MANOJ GUPTA

| Link|September 1, 2021 1:04:47 AMReply

My account was suspended how can reactivate my demat account

7. Nikitha

| Link|May 12, 2020 7:59:51 PMReply

Heavy torturing to the contract basis employees in the lockdown situation to remove them from work it is happening in the Mysore hunsur branch. There is no humanity in the manager

6. SWOPNA VG NAIR

| Link|April 8, 2020 8:54:52 AMReply

Dear sbismartcap,
I am a stock marketer from kerala Trivandrum...my client code is:74183479.. i got a mail yesterday from ur mail id that i have to put Rs 8647 to your account and one more thing my Rs 1329 is missing...i dont know who is trading in my account...the truth is that i didn't buy or sell any things in the month of april...then how is this possible..or is these things r happening with ur knowledge..i think my trading account is misused by somebody else...if i don't get the relavent action back i will complaint to the higher authorities.. ....but i didn't understood one thing that i didn't used any of ur collateral amount for buying my share..instead of that i buy shares with my own money...then how could u say that i have to put such a huge amount to ur account.....u people are taking the brokerage as well ad the taxes from each share that i sell...above that how could u ask me to put such a huge amount....i don't know...i didn't understand what u people actually mean....please reply fast and clear my doubts....
There may be frauds in online trading...but i thought sbicap will provide security for the traders. But u people and telling us to protect ourselves...then what is the need of using ur domain...we can rake another bigger domains...i am really disappointed.....please replay immediately....
Thanking you
Swopna vg nair

5. Akshay

| Link|March 18, 2020 10:19:15 AMReply

When sbi ipo monkey will unblock ?

4. C B Tiwari

| Link|February 26, 2020 6:40:32 PMReply

Sir my Clint no 79590291 i was purchase 10 saire Adanigas Rs 1557 include order charges total Rs 1568.26 but standing your statement sum discription total 1559.26. please settaldowan the case.

3. Manish

| Link|February 25, 2020 8:26:21 AMReply

Minimum brokerage charges in SBI Cap is not .50% on per scrip value there is hidden brokerage of Re.0.05 per scrip number, if the value of scrip is only Rs.4 brokerage comes out to be more that 1% as there is compulsion of minimum brokerage, by using jargon language investor do not understand, please confirm before investing.

2. Vipin Kumar Goutam

| Link|November 2, 2019 2:13:12 PMReply

My client code is 99586521, my limit was 49114 as on 01/11/19 & when I was trading on 02/11/19 it was zero why, I have transferred RS thirty thousand to my demat account on 01/11/19. How you can cheat your costumer.

1. PRITESH ANEKAR

| Link|February 7, 2019 3:34:04 PMReply

Dear Sir/Madam,

I have Demat account with SBI CAP securities & my client id is 21958895.
Now I want to close my demat account. I have only one company's shares. And the company is out of the market. So I can't sell it. But without emptying it, I can't close it.
I don't want to pay demat charges; to hold this dead share. I request you to close my demat a/c otherwise convert Demat account in BSDA account.

Kindly do the needful