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Flat ₹20/trade Intra-day/F&O
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Zerodha (Flat Rs 20 Per Trade)
Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
Master Trust is a discount brokerage company part of the Master Capital Services Ltd. Incorporated in 1985; Master Capital Services Ltd (part of Master Trust Group) is a leading financial services company in India. Master Trust Group entered in to discount brokerage business in Aug 2014. Master Trust offers both flat fees per trade and standard trading plan. They have PAN India presence with a client base of 2,50,000 which covers 300+ locations across 22 states of India Master Trust has f...
Master Trust brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Master Trust customers. The Master Trust complaints report analyzes the Master Trust online complaint data provided by BSE and NSE. This report shows the health of the broker.
These complaints are serious grievances against Master Trust broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.
The Master Trust complaint no. report also provides Master Trust’s number of active clients. This shows the growth of the broker year on year.
Exchange | Financial Year | Total Complaints | Active Clients |
---|---|---|---|
NSE | 2024-25 | 14 | 64,498 |
BSE | 2023-24 | 3 | 21,517 |
NSE | 2023-24 | 21 | 61,273 |
BSE | 2022-23 | 4 | 12,447 |
NSE | 2022-23 | 30 | 52,754 |
NSE | 2021-22 | 21 | 53,867 |
NSE | 2020-21 | 26 | 48,645 |
BSE | 2019-20 | 2 | 12,239 |
NSE | 2019-20 | 11 | 40,021 |
NSE | 2018-19 | 17 | 41,710 |
BSE | 2017-18 | 7 | 21,207 |
NSE | 2017-18 | 24 | 45,757 |
BSE | 2016-17 | 4 | 15,412 |
NSE | 2016-17 | 32 | 34,623 |
BSE | 2015-16 | 6 | 16,346 |
NSE | 2015-16 | 19 | 32,003 |
BSE | 2014-15 | 11 | 11,835 |
NSE | 2014-15 | 27 | 34,161 |
BSE | 2013-14 | 6 | 116,335 |
NSE | 2013-14 | 22 | 28,596 |
BSE | 2012-13 | 7 | 107,285 |
NSE | 2012-13 | 43 | 108,443 |
BSE | 2011-12 | 5 | 96,268 |
NSE | 2011-12 | 19 | 99,656 |
2024-25 | 2023-24 | 2022-23 | |
---|---|---|---|
Active Clients | 64498 | 61273 | 52754 |
Complaints | 14 | 21 | 30 |
Resolved through the exchange | 11 | 18 | 25 |
Non actionable | 0 | 3 | 3 |
Advised / Opted for arbitration | 0 | 0 | 1 |
Pending for redressal with exchange | 3 | 0 | 1 |
No. of arbitration filed by clients | 0 | 1 | 2 |
Decided by arbitrators in favour of the clients | 0 | 1 | 0 |
Decided by the arbitrators | 0 | 0 | 0 |
Pending for redressal with arbitrators | 0 | 0 | 2 |
2023-24 | 2022-23 | 2019-20 | |
---|---|---|---|
Active Clients | 21517 | 12447 | 12239 |
Complaints | 3 | 4 | 2 |
Resolved through the exchange | 2 | 4 | 2 |
Non actionable | 1 | 2 | 0 |
Advised / Opted for arbitration | 0 | 0 | 0 |
Pending for redressal with exchange | 0 | 0 | 0 |
No. of arbitration filed by clients | 0 | 0 | 0 |
Decided by arbitrators in favour of the clients | 0 | 0 | 0 |
Decided by the arbitrators | 0 | 0 | 0 |
Pending for redressal with arbitrators | 0 | 0 | 0 |
Note:
Rs 0 Account Opening Fee
Free Eq Delivery & MF
Flat ₹20 Per Trade in F&O
FREE Intraday Trading (Eq, F&O)
Flat ₹20 Per Trade in F&O
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I have paid huge amount of Brokerage fee (15%) and 50% of taxes in the bank accounts provided by the Account manager. Initially they told me that I can withdraw my money immediately after payment of brokerage fees. After payment of Brokerage fees, they said that I have to pay entire tax to withdraw the money as per new recent SEBI notification. I told them that my bank balance is empty and that too with multiple loans. Then they told me that unless I pay at least 50% of the tax, I will not be able to withdraw my money. So, I paid 50% of taxes by taking further loans. Then, they told me that unless I pay entire tax, I have to wait till 1st November 2024 as my Primary Trading Account under Mastertrust is frozen by SEBI. When I asked them to provide proof/documents, they told me that they cannot provide documents to “Primary Trading Account” holder like Secondary Account as it is between SEBI & Mastertrust. I told them that I can not pay the remaining taxes now due to my horrible financial crisis. The assistant Melissa exited the group first without information. The Account Manager also exited few days back without any information. Now I can not contact with anyone. Now my family is facing terrible financial crisis. I do not know what to do. Can anyone help me?