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Groww Complaints

Groww Detail

Zerodha (Flat Rs 20 Per Trade)

Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.

Groww is a Bangalore based broker offering online flat fee discount brokerage services to invest in Equity, IPO, and Direct Mutual Funds. Groww is the brand name for Nextbillion Technology Private Limited who is a SEBI registered stockbroker and a member of NSE and BSE. Established in 2016, Groww initially started as a direct mutual fund investment platform. In the mid-2020s, Groww expanded its product offering to include Equity trading. The company also offers Digital gold, US Stocks, and Fixe... Know more about Groww

Complaint against Groww Broker

Groww brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Groww customers. The Groww complaints report analyzes the Groww online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Groww broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Groww complaint no. report also provides Groww’s number of active clients. This shows the growth of the broker year on year.

Groww Complaints

Exchange Financial Year Total Complaints Active Clients
BSE 2023-24 153 5,822,666
NSE 2023-24 834 9,931,232
BSE 2022-23 291 2,015,347
NSE 2022-23 272 5,373,705
BSE 2021-22 44 894,812
NSE 2021-22 144 3,847,955
BSE 2020-21 2 2,650
NSE 2020-21 32 780,570
BSE 2019-20 1 2,650

Groww complaint at NSE

2023-242022-232021-22
Active Clients993123253737053847955
Complaints834272144
Resolved through the exchange814228119
Non actionable201321
Advised / Opted for arbitration000
Pending for redressal with exchange0314
No. of arbitration filed by clients03
Decided by arbitrators in favour of the clients03
Decided by the arbitrators01
Pending for redressal with arbitrators00

Groww complaint at BSE

2023-242022-232021-22
Active Clients58226662015347894812
Complaints15329144
Resolved through the exchange13726344
Non actionable11295
Advised / Opted for arbitration010
Pending for redressal with exchange5280
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

Zerodha (India's Best & No. 1 Broker)

  Special Offer - Free Equity Delivery and Mutual Funds

  • Brokerage-free equity delivery trades.
  • Brokerage-free Direct Mutual Fund.
  • Pay ₹20 per trade for Intraday & F&O.
  • The best trading platform in India.

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Frequently Asked Questions

  1. 1. How is Groww Demat account?

    Groww offers free Demat account opening with zero account maintenance charges. They charge flat Rs 20 per trade brokerage for Equity Delivery and F&O. The mutual fund investment is offered free of commission.

    Groww offers the Demat Account and other related depository services through CDSL. The Demat account allows you to invest in equities, IPOs, ETFs, and FDs.

    Key Features of Groww Demat account are:

    • Free account opening.
    • Zero annual maintenance charges (AMC).
    • Flat Rs 20 per trade brokerage.
    • Free IPO and Mutual Fund investment.
    • Offer direct mutual funds.
    • Completely online and paperless account opening process.
    • Easy selling of stocks using Groww TPIN.
    • Safe and Secure mobile app and trading website.

     

  2. 2. How to open Groww Demat account?

    Groww Demat account opening is a free of charge, online and paperless process. The account opening with Groww requires you to provide your PAN card details and Aadhar card/Passport/Driving License as identity and address proof.

    Steps to open a Demat account with Groww

    1. Download the Groww app or log in through the web.
    2. Provide personal details.
    3. Provide bank details.
    4. Submit KYC details.
    5. E-sign the account opening form (AOF).

    The account gets activated within a few hours after the documents get verified.

    If your mobile number is not linked to your Aadhar card, you will have to click on ''My mobile is not linked to my Aadhaar card' at the E-sign stage. The broker will send you the AOF on your registered email ID. You will have to send the filled and signed form to the address mentioned in the AOF for verification.

     

  3. 3. How to fill Groww Demat account closure form?

    Groww Demat account closure form needs to be filled and signed manually to initiate the account closure.

    Steps to fill the Groww account closure form:

    1. Fill in the Date.
    2. Tick BO in the Closure Initiated By section.
    3. Tick Demat in Closure for tab.
    4. Provide your Groww Client ID.
    5. Input Name and Address of the account holder.
    6. Provide the reason for requesting account closure.
    7. Mention the DP ID and Client ID of the beneficiary account to transfer the securities in the Demat account. (Not required in case of no stock in the Demat account)
    8. Sign the form. (By all account holders)
    9. Send the form to Groww's correspondence address.

    The Acknowledgement receipt section should be left blank for the DP to fill in.

    You receive an email confirmation from CDSL (depository) and Groww once the account is closed. Contact customer service if you do not get the confirmation in 3 working days.

     


23 Comments

3. Kushal Arya   I Like It. |Report Abuse|  Link|August 6, 2021 1:12:26 PMReply
They missed to write First Name in KYC.
I asked them to resolve this, but due to low skilled customer support and long response times; they have not helped me yet.
It turned out to be nightmare for me to use Groww platform. They are the worst.
2. Bikash ch chakraborty   I Like It. |Report Abuse|  Link|June 11, 2021 5:28:48 PMReply
Tata steel bsl 365 sold and 265 snatched not yet been returned on 11 jun 2021
1. shivanand   I Like It. |Report Abuse|  Link|January 19, 2021 9:36:59 AMReply
groww site will not properly in emergencies