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AxisDirect Complaints

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Incorporated in 2005, Axis Securities Ltd is part of Axis Bank, a leading private bank in India. Axis Sec is a full-service broker offering stock broking services and distribution of financial products to retail customers in India through its AxisDirect brand. AxisDirect is among top 10 stock brokers in India with over 4.2 lakhs active customers. AxisDirect offers investment in Equities, Mutual Fund, SIP, IPO, Derivatives, Bond, NCD, ETF and Company Fixed Deposits. Axis Sec also offers Home Loa...

Complaint against AxisDirect Broker

AxisDirect brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the AxisDirect customers. The AxisDirect complaints report analyzes the AxisDirect online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against AxisDirect broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The AxisDirect complaint no. report also provides AxisDirect’s number of active clients. This shows the growth of the broker year on year.

AxisDirect Complaints

Exchange	Financial Year	Total Complaints	Active Clients
NSE	2024-25	22	404,885
BSE	2023-24	24	111,965
NSE	2023-24	156	371,589
BSE	2022-23	6	84,586
NSE	2022-23	108	333,638
BSE	2021-22	5	86,892
NSE	2021-22	92	422,358
BSE	2020-21	2	40,816
NSE	2020-21	139	454,882
BSE	2019-20	2	40,666
NSE	2019-20	46	270,462
BSE	2018-19	4	33,522
NSE	2018-19	24	421,771
BSE	2017-18	11	66,921
NSE	2017-18	35	404,769
BSE	2016-17	2	40,340
NSE	2016-17	32	259,006
BSE	2015-16	10	39,776
NSE	2015-16	29	184,325
BSE	2014-15	10	23,306
NSE	2014-15	24	120,292
BSE	2013-14	3	15,342
NSE	2013-14	16	77,333
BSE	2011-12	1	11,743
NSE	2011-12	3	11,901

AxisDirect complaint at NSE

	2024-25	2023-24	2022-23
Active Clients	404885	371589	333638
Complaints	22	156	108
Resolved through the exchange	7	154	86
Non actionable	0	2	15
Advised / Opted for arbitration	0	0	0
Pending for redressal with exchange	15	0	7
No. of arbitration filed by clients	0	1	1
Decided by arbitrators in favour of the clients	0	1	1
Decided by the arbitrators	0	1	1
Pending for redressal with arbitrators	0	0	0

AxisDirect complaint at BSE

	2023-24	2022-23	2021-22
Active Clients	111965	84586	86892
Complaints	24	6	5
Resolved through the exchange	20	6	5
Non actionable	4	2	1
Advised / Opted for arbitration	0	0	0
Pending for redressal with exchange	1	0	0
No. of arbitration filed by clients	0	0	0
Decided by arbitrators in favour of the clients	0	0	0
Decided by the arbitrators	0	0	0
Pending for redressal with arbitrators	0	0	0

Note:

* Including against its sub brokers, authorised persons, employees, etc.
** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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11 Comments

11. Sumit Ghosh

| Link|October 13, 2023 7:40:12 PMReply

Horrible broker. I had to complain to SEBI a no. of times to get simple things done.
Manipulating the account so that I cannot close it or transfer my scrips to another DP.

11.1. RATAN DUTTA

| Link|November 27, 2023 3:07:39 PM

UR SELF TRANSFER UR HOLDING TO ANOTHER DP

SEND ME UR QUERY WITH DETAILS :

10. Chirayu Jain

| Link|August 22, 2023 8:27:19 PMReply

Axis securities doesn’t provide with the OPTION TURNOVER REPORT. Even the top management has given up on it. They have claimed they Cant provide it. Its the most essential report if you trade in options for income tax filing.

9. Manisha Naik

| Link|April 18, 2022 9:27:23 PMReply

Mr Nilesh Shitole from Axis Direct , Nagpur branch is a very irresponsible broker,not at all serious about his work,he forces his customers to trade with emargin for his own more brokerage .

8. ranganathan

| Link|May 15, 2021 8:48:13 AMReply

Axis direct is not responding to complaint, they have to pay be close 1.3 lacs for sale of shares, they have not paid for more than a week now. lodged complaint with NSE and could not lodge with SCORES. trying to send as much as mails to SCORES AND NSE. people who are affected please do send lot of mails. they need to realize and extend customer support

7. Suman

| Link|February 19, 2021 3:19:29 PMReply

In this week, Axis direct charged me almost 50% of my total invested amount.
For placing new order - charged 419 for each order
Cancelling one order - Charged 419 for each order
Modification one order (which was not executed) - 419 for each modification

In this week for total 7 executed order, Axis direct deducted nearly 17000/- INR from my linked bank account, which is supposed to be around 700/- INR. It is a pure cheating.

6. vijayvasu

| Link|October 5, 2020 4:11:39 PMReply

there are so many complaints posted. nothing has been answered by bank. what it the use of posting?

5. Ankit Gangwar

| Link|August 28, 2020 10:44:54 AMReply

i was chasing to transfer my holdings and close demat account from last 2 months, no success yet

4. shibnarayan Thakur

| Link|July 24, 2020 10:19:38 PMReply

I have Sale Shares of IDBI Bank on 8th July 2020, but sale amout of shares are not received in my saving account till date.

3. Sandeep borase

| Link|May 2, 2020 5:07:20 PMReply

I was closed my demat account few month ago but suddenly 877 Rs deduct my saving account no any intimation.
I am asking to how to open again demat account without my confirmation so plz, solve these problem and reply me.

2. MAMTA JHA

| Link|April 3, 2020 7:38:28 PMReply

I am trading with Axis Direct in the Share. I had checked 2 days Trading and found amount deducted by the Bank is wrong and huge excessive. On Trading dated 30.03.2020 and Trading dated 01.04.2020 amount was deducted wrong. if I do not get any reversal I will close the Trading account immediately because charges was deducting by the Bank is not correct or not as per their norms. Trading Account is DPIN304295 Account 29194078.

1. Tinku Mali

| Link|April 25, 2019 12:28:20 PMReply

Dear concern,
I have savings account in Axis bank in lajpat nagar, New delhi. I want to inform that they are deducting amount of Rs. 893.67 paisa in the name of "Consolidated Dp charges" from my account without information me. I did't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account. But nothing is linked with my SB account.
Please waive the same ASAP
I am going to close the account ASAP.
I request Indian Complaint register form to take necessary action if possible.